Ask an Expert: The Sonnet Forum

Catherine Alton, Sonnet Product Marketing Team

Questions about Sonnet Software can arise at any time of the day; even at times when you cannot call to ask an expert, which is why we created the Sonnet User’s Forum.

The Sonnet Users Forum is an open online discussion for customers, Sonnet employees and Sonnet representatives to come together to exchange technical ideas, questions and advice on using Sonnet Suites and Sonnet Lite. The forum can be used to post questions, bug reports or feature requests for Sonnet Suites and Sonnet Lite.

Even if you do not have the latest release (12), you may still participate in the discussions as there is a section specifically for older versions of the software. The forum is open to Sonnet users or anyone interested in Sonnet products and is monitored by Sonnet support staff to ensure that all questions are being answered.

If you have a question, suggestion, or just want to get involved, sign up and participate in our forum.  Visit www.sonnetsoftware.com/support/forum to join the Sonnet Community.

The forum supports attachments so users can share Sonnet files, pictures or any other necessary files with one another to promote an open, uncensored exchange of ideas and information.

Along with the forum, don’t forget about Sonnet’s experienced technical support staff, which is available from 8AM to 6PM Eastern Time zone Monday through Friday for customers who are presently on support. Sonnet’s support specialists are experts in high frequency electromagnetic analysis software and can answer any of your questions. Call 1-877-7SONNET (1-877-776-6638) or use our web form to get your questions answered, or renew your support contract.