The Sonnet knowledge base gives you access to tips, known bugs, and frequently asked questions (FAQs) in addition to the latest documentation updates from Sonnet support. 

Please choose your Sonnet version:

• Current version - release 11: Choose this option if you are using Sonnet release 11 (11.51, 11.52 etc.). Choosing this option opens up a web help browser similar to the online help installed on your local computer. However, while the help on your computer is only updated when a new version of the software is installed, this web help is updated on a regular basis in between releases. These updates consist of new help topics and application notes produced after the official release of the software as well as any known bugs discovered since the software was released.
  
  NOTE #1: You may need to install Java Runtime Environment (www.java.com) for the table of contents to work properly.
  
  NOTE #2: The knowledge base requires Microsoft Internet Explorer. Other browsers, such as Firefox, may not work properly. If you experience trouble, and cannot use Microsoft Internet Explorer, you can download the equivalent Windows Help File (4 MB) to your local PC and open it by double-clicking it.
  
  
• Older version: Choose this option if you are running Sonnet release 10. This version of the knowledge base is no longer updated.
  You may also download the final revision of the Windows Help File (4 MB).